Elemental Wisdom respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and store your information.

What We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)
  • Purchase history
  • IP address and browsing behavior

How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Send email updates and marketing (opt-in only)
  • Provide access to digital content
  • Improve our website and services
  • Comply with Australian law

Third-Party Services

We partner with secure third-party platforms for:

  • Payment processing
  • Shipping
  • Cloud hosting
  • Marketing automation

These providers may access your personal info solely to provide these services.

Overseas Disclosure

Your data may be stored or processed in:

  • Europe (e.g., Netherlands, Germany)
  • United States
  • Singapore
  • Brazil

We take reasonable steps to ensure these overseas entities comply with Australian privacy standards.

Consent Statement Block
By using our website, you consent to the disclosure of your personal data outside of Australia for the purposes outlined in this policy.

Security

We use:

  • SSL encryption
  • Role-based access control
  • Secure backups and hosting environments

However, no internet transmission is ever 100% secure.

Digital Downloads

Digital purchases may be tracked to ensure:

  • Proper access
  • Licensing compliance
  • Prevention of abuse or piracy

Cookies and Tracking

We use cookies for:

  • Site functionality
  • Preferences
  • Analytics (Google)
  • Advertising (Meta/Facebook, optional)

Users can opt out of cookies via browser settings.

Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Opt out of marketing
  • Complain to the Office of the Australian Information Commissioner (OAIC)

📩 Contact: hola@elementalwisdom.com